Terms of Service
Last updated: January 1, 2025
1. Introduction
Welcome to FinSecuring. These Terms of Service ("Terms") govern your access to and use of our website located at finsecuring.com and any related services provided by FinSecuring, headquartered at 290 Bremner Blvd, Toronto, ON M5V 3L9, Canada. Our Business ID is 534663207.
2. Scope of Services
FinSecuring specializes in control and secure management of resource flows. We offer three main categories:
- Professional Services
- Information Products
- Physical Goods
3. Professional Services
3.1 Description
Our Professional Services include consulting, implementation, and support oriented toward safe handling and tracking of transaction processes. All services are delivered by qualified staff in accordance with project specifications.
3.2 Scheduling and Delivery
Upon confirmation, we assign a schedule and deliverables. Any changes must be agreed in writing.
3.3 Reimbursement Policy
3.3.1 Standard Services: If you request a reimbursement within 14 days of purchase and no substantial work has begun, we will reimburse you in full, processed via the original payment channel within 30 days.
3.3.2 Post-Commencement: Once significant milestones are met or work has commenced in earnest, no reimbursement will be granted. In special circumstances, service credits may be issued toward future engagements.
3.3.3 Scheduling Adjustments: You may request a schedule transfer up to 7 days before the start date. Approved transfers will not incur additional fees.
4. Information Products
4.1 Description
Information Products include digital manuals, workflows, and training modules offered for download or streaming.
4.2 Access and Use
Access is granted immediately upon purchase. License rights are non-exclusive and non-transferable, limited to your personal or organizational use.
4.3 Reimbursement Policy
Digital content is fully refundable within 7 days of download if the content remains unused and no access codes have been activated. Requests after this period are not eligible for reimbursement, due to the immediacy of digital delivery.
5. Physical Goods
5.1 Description
Physical Goods include security tokens, hardware modules, and related devices shipped to your specified address.
5.2 Shipping and Handling
Orders are processed within 3 business days and shipped via our carrier partners. Delivery times depend on destination and carrier schedules.
5.3 Reimbursement Policy
Goods may be returned in original condition within 30 days of delivery for a full reimbursement (excluding shipping charges). Returns should follow our packaging guidelines. Reimbursements are processed within 30 days of receiving the returned item.
6. No-Reimbursement Services
Certain customized training sessions and one-on-one strategic reviews are non-refundable once confirmed. This policy ensures resource allocation and expert scheduling remain efficient and fair to all clients.
7. Payment Processing
All fees are quoted in your selected currency and are due upon invoicing. We accept major payment methods as indicated at checkout.
8. Amendments
We reserve the right to modify these Terms at any time. Changes will be effective upon posting at finsecuring.com. Continued use after updates constitutes acceptance.
9. Contact Us
If you have questions or requests regarding these Terms or any reimbursement matter, please reach out via our contact page or call +14168055113.